Explore Legal terms before account access
Our Legal notice explains who may access the account path, what details are collected, and how payment records are connected to a verified account. Access depends on local law, so you should check your own eligibility before opening an account or entering the lobby. Phone verification
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is required before account access, and the details you submit should match the account holder using DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use transaction references to check wallet status and match a payment to the correct account. If a record needs
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clarification, keep the payment receipt and contact the support path shown beside the cashier area. The notice also explains requests to correct account details, questions about stored records, and the process for asking us to close an account. Indonesian access from Makassar or Denpasar remains subject
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to the same local-law wording.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.